Pac Global is an insurance brokerage that provides risk management solutions for international moves. Their previous claim process was manual, tedious, and error-prone. We set out to create a transparent workflow that put control in the hands of customers while reducing stress for the Pac Global team.
The result is a new tool that enables customers to easily create and track claims while eliminating the need for superfluous and time-consuming communication with the Pac Global office. The friendly interface simplifies a complex, multi-step process and and provides the customers with everything they need to feel supported and confident throughout the experience.